From its inception Goodness for Children has always held the well being of the children as most important in its product inclusion process. All of our products are tested in development and in production. They meet and exceed all US and European safety standards including Lead and heavy metals content.

We guarantee all of our products to be free from manufacturing defects. We stand behind every item we sell and offer only the finest products available. In addition, we make every effort to meet your high standards for quality products, reliable shipping, and exceptional customer care. Should you have any questions or concerns please feel free to contact our Customer Care Department for assistance.

Rather than looking at all the items on our website you may want to search for a particular type of product such as items with pearls, hearts, flowers, etc. To make your purchasing decisions a bit easier you can simply enter the keyword you are searching for (i.e. pearls) in the "Item" box located at the upper right side of the webpage and then click the "Search" button. All items associated with that specific keyword will be displayed automatically.

The products on our website may be viewed 3 different ways. You can view items as follows: 2-across view, 4-across view, or list view. Our default view setting is the 2-across view.

To change the display to the 4-across view simply click on the words "4 Across" located directly above the first row of images. All thumbnail images will be displayed 4-across for viewing more images per page.

You can also click on the turquoise area entitled "Switch to List View" to display products in list mode. While you are in list mode you can sort how items are displayed by clicking on the heading of any column. You can arrange all products within the group by price, item #, or description. Retailers find this display setting particularly helpful.

You like a product, but you feel the displayed image is too small to see all the detail. No problem! Simply click on the image and you will be directed to the product’s description page. Once you are at the product’s description page just click on the displayed image and it will double in size. Now you will also be able to view other images of the same product. If you click on another thumbnail image then it will become enlarged. To go back to the original image merely click on it’s thumbnail. For even closer inspection of the product you can "Super-Size" the image by clicking on the enlarged image. Super-sized images are 4 times as large as the original image size.

Yes. Our website offers our customers the ability to manage their own personal online "Address Book". Retailers who require that we drop ship orders directly to their customers may enter unlimited ship-to addresses directly into their Address Book. You must login to access the Address Book feature. Once you have logged in to our website just click on the "Manage Address Book" feature and you can enter addresses for future reference. During the checkout process you can access your Address Book for easy retrieval of stored addresses to ensure the correct ship-to destination of your order.

We currently ship to destinations located within the Continental United States only. We may add other locations in the future.

Accepted orders will generally ship within 48-72 hours unless otherwise noted. Orders that are received on weekends or holidays will be shipped no later than 2-3 business days after the order has been accepted. During the peak Christmas season, orders may take 3-5 days for processing. Standard delivery time will vary from 3-7 business days to most destinations. To receive your delivery in a more timely manner you may choose one of the expedited delivery method options when checking out.

UPS Ground shipping generally does not require a signature. However, it is within the driver's sole discretion as to whether or not they feel it is safe to leave a package unattended without obtaining a signature. In the event the UPS driver leaves a package without obtaining a signature then the time stamp indicated on the UPS website shall serve as proof of delivery. UPS Air shipments generally do require a signature. Usually the driver will leave a note if they attempted to deliver a package, but no one was there to accept delivery.

Please be advised that all orders with a value exceeding $250.00 always require a signature.

Within 2-3 business days (usually sooner) you should receive an e-mail notifying you that your order has shipped. If you wish you may check the delivery status of your order by clicking on the order number link provided in the e-mail and logging in to your account on this website. Once you have logged in, your order will be automatically displayed. Just click on the Track Shipment button to view the shipping details as well as an estimated arrival date.

If you receive a special promotional offer from us via e-mail, simply enter the promotional code in the space provided on the "Shopping Cart" page of this website.  The promotional offer/discounts will be reflected at the final step of check out.

No. Only orders shipping to the billing address will receive an invoice with prices on it. A packing slip without prices will be sent with an order being shipped to a different address other than the billing address.

We do not ship to P.O. Boxes. A valid street address is needed in order for us to ship your order.

We respect your privacy and we appreciate that you are entrusting to our care some of your very important personal information. You can rest assured that we will never resell your information or provide access to it by any third party not directly associated with us.

Information collected on this website is used only for processing purposes. For more details, please take the time to read our Privacy Policy as it further explains our commitment to your privacy.

We reserve the right, at any time after receipt of your order, to accept or decline processing the order for any reason.

One of our biggest concerns as an online retailer is to verify the validity of every order we receive to ensure that neither you nor we will fall victim to any kind of fraudulent activities. On occasion, we may ask for your help substantiating information for orders that need further verification. Accordingly, if the payment information provided for an order cannot be authenticated then we reserve the right to refuse to process any order should it not meet our verification standards for a valid order. We may even require further corroboration for certain orders even though we may have obtained an authorization number from the Financial Institution for fraud avoidance.

In addition, even though we make every effort to provide you with the most accurate, up-to-date information regarding our products it is possible that an item on our website may be incorrectly priced. In the event an item is listed at an incorrect price, whether due to a typographical, photographic or technical error, we reserve the right to refuse or cancel any orders placed for such an incorrectly priced item. We apologize for any inconvenience this may cause.

Unfortunately we are unable to gift wrap or insert cards with your order. Our products ship from multiple facilities and the best we can offer at this time is a custom message on the packing slip.

You can pay for your order using your American Express, Visa, or MasterCard . At the present time, we are unable to accept payment using a credit card with a billing address outside of the United States, Canada or Puerto Rico or issued from a bank outside of the United States, Canada or Puerto Rico.

Please be sure to provide your exact billing address (the address your credit card provider has on file for the card you use) when completing your order. Incorrect information may cause a processing delay or cancellation of your order.

Yes, as you enter credit card information notice the URL says https, which means it’s secure and powered by www.flexoweb.com.

Your credit card information is protected by 128-bit SSL encryption technology. SSL (Secure Sockets Layer) is the standard security technology for creating an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remains private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. We use this technology to create secure links to protect transactions, passwords, personal details, etc. This system ensures that your credit card number is protected and cannot be viewed by outside parties.

If you are a first time customer you will need to click on the "Sign In" tab located within the toolbar area of this website to register. Once you have registered, you may login to our website with your e-mail address and password and begin shopping. Please enter your information carefully and accurately and remember to save your password for easy login on future orders.

Please be advised that we only accept online orders through this website. We do not accept telephone orders.

After you have entered your payment information at the final stage of the check-out process, if your order has been accepted an Order Confirmation page will be displayed on your computer. You should print a hard copy for your records and put it in a safe place. In addition, you will automatically receive an e-mail confirmation of your order. That is why it is important to enter your e-mail address accurately when you create your profile.

While your order is in the Shopping Cart you can make as many changes to your order as you wish. Once you have checked out and your order has been processed it cannot be changed, however, it may be possible to cancel your order provided the Order Status indicator displays "Open".

To check the status of your order please follow these easy steps:

1- Click on the "My Account" tab located within the toolbar area of this website. 2- Click on the "View Your Orders" option to see the status of your order.

If the Order Status indicator for your order displays "Open" then you may proceed to cancel your order as follows:

3- Click on the order number that corresponds with the order you wish to cancel. 4- Click on the "Cancel Order" button.

That will complete the process. Please be advised that if the Order Status indicator displays either "In Process" or "Shipped" then your order cannot be cancelled. If you are able to cancel your order you will receive a confirmation of the cancellation by e-mail. You may then enter a new order.

If you believe your shipment might be lost please contact our Customer Care Department for assistance. Orders that are lost due to incorrect delivery address information provided by you are strictly your responsibility, and at our sole discretion, may be eligible for a refund. However, should a lost order be due to our mistake we will promptly send you a duplicate order at our expense, or issue you a full refund at your request.

Claims for non-receipt of an order must be made within 15 days from the date the order shipped.

We take great pride and care to ensure that our products are free from manufacturing defects and are packaged properly before they are shipped to you. However, we are aware that unfortunately problems may arise once your order leaves our warehouse.

Should you receive your order with visible damage to the outer packaging you must sign the carrier's delivery receipt indicating that the package has been damaged in transit.

You should be aware that outer carton damage does not necessarily indicate that the products themselves have been damaged. Regardless of whether or not the outer packaging has visible damage, once you have a chance to inspect your order, if any item is damaged please contact our Customer Care Department immediately for assistance. If your order has been damaged or tampered with you must save all packing materials including the outer carton. Failure to save all packing materials including the outer carton will be construed as a waiver of your rights to a claim.

In the event an item is damaged we will provide you via email with a UPS return shipping label. Print the the UPS label on white paper and attach it to the carton with clear tape. You will need to take the carton to a UPS shipping center or a UPS store, or you can place it in any UPS drop box. Once we receive the returned item at our warehouse a replacement item will be shipped to you.

Always be sure to provide us with your invoice number and the product number of the damaged item.

Claims for damaged items must be made within 5 days of receipt of shipment.

Should you receive an incorrect item please contact our Customer Care Department for assistance. In the unlikely event that we have mistakenly sent you the wrong item, then at our expense we will send you the correct item and arrange to pick up the incorrect item. However, if you have received an item that was incorrectly ordered by you then you may return the item, but you will be responsible for all costs associated with the return as indicated in our return policy.

Claims for incorrect items must be made within 5 days of receipt of shipment.

If you refuse delivery of your order from the carrier service for any reason whatsoever, then the order will be treated as an unauthorizes return and reimbursement to your credit card for such unauthorized return will be as follows:

If the return is from a location in the U.S., then we will only reimburse your credit card for the purchase price of the item less the original shipping charge and return shipping charge and also less a re-stocking fee equivalent to 15% of the value of the refused order.

If the courier service is unsuccessful in their attempt to deliver your order, and whereas the courier begins a "return to sender" procedure, then all costs associated with such "return to sender" procedure will be the sole financial responsibility of the customer. Accordingly, we will only reimburse your credit card for the purchase price of the item less all such costs and less a re-stocking fee equivalent to 15% of the value of the returned merchandise.

Customer satisfaction is our main priority. Therefore, should you need to return an item please contact our Customer Care Department for assistance. Be sure to provide information about what needs to be returned including the item number, your name and address, your e-mail address, the reason for the return, and your order number. If calling by telephone please have your invoice handy so we can obtain the information required to process your return. We will provide you with a return merchandise authorization (RMA) shipping label, which must be affixed to the outer packaging of your return.

The customer must pay all costs related to return shipping. For your protection, all returns must be sent back to us using a traceable carrier such as UPS or FedEx that can provide a tracking number. This is required for verification purposes. It is your responsibility to ensure the secure packaging of any returned merchandise. We will not be liable for any costs associated with the damage or loss of any returned merchandise during transit.

Please be advised that all items approved for return must be returned to us in exactly the same manner in which they were received by you. In other words, all items approved for return must be returned in their original condition. Furthermore, items approved for return must be returned for the entire quantity purchased of that particular item. We will not accept partial returns of any item.

After receiving and inspecting the returned merchandise and we have determined it is still in its original condition, we will reimburse your credit card for the purchase price of the item, less the original shipping charge and also less a re-stocking fee equivalent to 20% of the value of the returned merchandise.

Only our Customer Care Department may authorize the acceptance of returned merchandise. No returned merchandise will be accepted without a pre-authorized RMA shipping label clearly displayed on the outer packaging. Returned merchandise that does not include a pre-authorized RMA shipping label affixed to the outer packaging and/or any item authorized for return that is not received in its original condition or any item that is not returned for the entire quantity purchased of that particular item will not be accepted and will be shipped back to you at your expense.

Claims to return merchandise must be made within 5 days of receipt of shipment. Furthermore, returns must be received at our warehouse within 20 days from the date the product was delivered to you. Returns received at our warehouse after 20 days from the date the product was delivered to you will not be accepted and will be shipped back to you at your expense.

Please allow 2-4 days from the time we receive the returned merchandise to process a refund to your credit card.