What is the relationship between Goodness For Children and Enchantmints?
Do you ship your music boxes to Canada?
Unfortunately, at this time we do not.
We will begin shipping to Canada as soon as we can though!
In the mean time, several members of our community in Canada share orders with friends or relatives, and split the cost of shipping between themselves.
What is the recommended age for your musical jewelry boxes?
Age 3 and higher. If the child is younger than 3 years old, the box should be kept out of reach. Once in a while, the drawer's knob or the wind up key may come loose and fall off. The age limitation is to avoid curious mouths swallowing those small things.
What are the music boxes made of?
MDF allows for very exact compositions and is durable and pleasing to the touch. It’s much finer than plywood, and far more durable than fiberboard.
In our boxes, the MDF is laminated with high-quality printed paper, which features our beautiful designs.
Where are your products made?
Our music boxes are handmade by a family business in China who have been the world's leading music box manufacturer for over 40 years now. We have visited the factory several times and have complete confidence in their practices and worker treatment.
Do your musical treasure boxes require a battery?
No batteries are needed. We're old school around here! The music that plays is from a sturdy, metal musical movement mechanism which is wound by a key on the back of the box. It's great dexterity practice for little fingers.
Do you have a manufacturer warranty?
Oh no, you're possibly one of the few unlucky ones who received a damaged item! If a product is not working upon receipt, and was purchased on our website, we will replace the item no questions asked.
If a product arrived damaged from poor handling, we will set you on the path to making a claim with our shipper.
Contact us to arrange this return and we'll make sure you are 100% satisfied.
We overwound the crank on the back of the treasure box, and now it won’t play. What can I do?
Oh no! We're sorry to hear that. Unfortunately, once this has happened, the musical movement that plays the tune has been damaged and will no longer work. The box is still perfect for treasure storage, but it will be a silent friend from now on.
Do you sell or offer musical movement replacements?
Unfortunately, we don't have musical movement part replacements. Your little one's music box will be 'just' a treasure box from now on.
Can I get a replacement wind-up key, figurine, or drawer knob for a music box?
We have wind-up keys ready to go. Please contact us with your name and address to arrange a free replacement.
Do you have replacement figurines for the music boxes?
Unfortunately, we don't replacement figures for the boxes.
Do you have replacement knobs for the treasure box drawers?
Unfortunately, we don't have replacements for the music box drawers. May we suggest glueing on some pretty larger beads instead?
Can I choose the color of the liner?
Unfortunately, not. But nothing is set in stone and we love your suggestions, so let us know your preference: firstname.lastname@example.org
Is there any customization for your music boxes?
Not at this time. However, there's hope for the future! If you don't already subscribe, sign up for our newsletter so we can share the good news when it happens.
Can you shut the music off so it doesn’t play when you open the music box?
Yes. Here's how: 1. open the top of the box. 2. let the music play until it naturally stops. Unless you wind up the key in the back of the box, it will stay silent when the top is open.
Do you ship to the UK?
We are not able to ship to the UK. However, we work with an importer there who may well carry the box you were hoping to purchase on our site: NJ Dean & Co
Do you ship to Australia?
We are not able to ship to Australia. However, we work with an importer there who may well carry the box you were hoping to purchase on our site: Honeybee Toys
I'm a retailer with a physical store (we don't sell to online only business). How do I make a wholesale purchase?
Please visit www.enchantmints.com
One International Blvd, Suite 400, Mahwah NJ 07495
Tel: +1800 407 1618
Enchantmints is a small family business that designs and manufactures gifts children treasure for many years. Our products nurture the imagination, creativity, gentleness, kindness, enthusiasm, and a love of nature.